Ticket Policy

All sales are final, and tickets are non-refundable.

Single tickets may be exchanged for another performance of the same opera pending availability. Fees and ticket price increase apply.

In the event you exchange into a lower price, we cannot refund the difference.

The Opera Festival of Chicago reserves the right to revoke the license granted by a ticket. The ticket holder assumes all risks and dangers relating to any event presented by the Opera Festival of Chicago.

One entry per ticket. Unauthorized duplication of tickets may prevent admittance to the event.

Late seating is at the discretion of house management and may not be available for certain programs and seating locations.

Artists, prices, and programs are subject to change.

Opera performances and presentations may contain subject matter not suitable for younger audiences. The Opera Festival of Chicago presentations are not edited for specific audiences. Parents and guardians of attendees assume responsibility for determining the appropriateness of programs for all ticket holders. All children, regardless of age, must have their own tickets for all performances.

The Opera Festival of Chicago follows all security protocols of its presenting venues and reserves the right to search bags for security reasons. Oversized bags are not permitted within the performance venues.

By attending any Opera Festival of Chicago presentation, the ticket holder acknowledges and voluntarily agrees to assume all risks related to exposure to COVID-19 and other communicable diseases, following required healthy & safety measures and all other terms and conditions. The Opera Festival of Chicago follows all CDC and Illinois Department of Health safety measures and ticket holders are required to follow any current policies regarding face coverings. Opera Festival of Chicago ticketing and attendance policies are subject to change and are subject to city and state public health guidelines.

Attendees who are disrespectful to other guests, staff, or volunteers may also be asked to leave.

The Opera Festival of Chicago reserves the right to record performances, including the audience, for future broadcast or promotion. Your attendance at this event shall be deemed consent and permission to use your image, as captured in photograph or on video, in connection with the promotion and marketing of the Opera Festival of Chicago and its related events.

Privacy Policy

We use your data to provide and improve the service of https://www.operafestivalchicago.org. By using the site, you agree to the collection and use of information in accordance with this policy.

We collect several different types of information for various purposes to provide and improve our service to you.

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Covid-19 Policies

The Opera Festival of Chicago is dedicated to presenting a comfortable and safe musical experience for its patrons, musicians, and staff.

To ensure everyone’s safety and to abide with CDC and venue regulations, the Opera Festival of Chicago is following the latest guidelines. If you have any questions about the policies, please contact us at admin@operafestivalchicago.org.

  • Masks: All attendees, including staff, backstage crew, and audience members, are required to wear a mask while attending any Opera Festival of Chicago event; regardless of vaccination status. Noses and mouths must be fully covered. 
  • Proof of vaccination: In order to enter the theater, you will be asked to present proof that you are fully vaccinated against COVID-19 in the form of a vaccination card. Fully vaccinated means you have received both doses an authorized two-dose vaccine, or a single-dose vaccine. 
  • Ticketing: To better facilitate a more touchless experience, digital, emailed tickets will replace paper tickets. 
  • Any person who feels unwell or is experiencing any COVID-19 symptoms, or has tested positive or been in contact with someone who has tested positive in the past 14 days, agrees not to come to the performance, and we will work with them to exchange their tickets for another date, donate their tickets, or provide a refund, with no fees or penalties.
  • Risk: Attendees understand the inherent risk of exposure to COVID-19 at any public event where people are present. All who attend a Opera Festival of Chicago event readily assume any risk of exposure and agree to maintain all protocols as outlined by Opera Festival of Chicago and the Illinois and Chicago Department of Health.

Compliance: Everyone must follow the outlined health and safety protocols while attending an Opera Festival of Chicago event. Opera Festival of Chicago reserves the right to require attendees who do not follow our protocols to leave immediately.